State Farm® Insurance Agent Chris Tighe

"I am updating my review after being contacted by George at this office. We had a long conversation regarding my policy which resulted in my receiving a reduced rate and refund on an amended policy which is basically the same coverage. I am glad to see that after more than 25 years every effort was taken to make sure we would be happy to stay with State Farm. Fred and Sue Maller Have been with this state farm office 25 years. Never filed a claim. The last few years my renewal rate has increased almost 15% each year. When I call for an explanation I get the same old tired excuse "building materials have increased that much, if your house is destroyed that's to offset the cost of rebuilding". Chris Tighe is 90 years old or older and does not deal directly with clients any longer. No one ever picks up a phone, you have to leave a message and someone either calls back when they feel like it or sends you an email or text message.Tried to switch to another State Farm office and have been told by them "professional courtesy prohibits us from accepting you in this office, you must remain with that office!" I've tried to bundle my home and car insurance at another carrier and it saves me nothing so I've just stayed with this office. But I'm not a happy customer."

"My family has been working with George for many years. My husband and I just purchased a new car and George provided us with the best customer service and gave us the best rates. He was super knowledgeable and friendly. So happy he made this process for us as seamless as possible!"

"THANK YOU MARSHA ORALLO FOR BEING SUCH A BEAUTIFUL GIRL AND A GREAT WOMAN FOR STATE FARM INSURANCE COMPANY YOU ARE TRULY WORTH YOUR WEIGHT IN 24 KARAT SOLID GOLD I CANNOT REMEMBER EVER IN MY LIFE EVER DEALING WITH SUCH AN INTELLIGENT CONSCIENTIOUS PERSON SO FAST AN PRECISE AND QUICK TO SOLVE PROBLEMS AT AN INSTANT NOTICE YOU DEFINITELY DESERVE A TEN DOLLAR AN HOUR RAISE IN PAY IF EVERYBODY WORKED AS EFFICIENTLY AS YOU THIS UNITED STATES WOULDNT BE HAVING TROUBLE GETTING PEOPLE TO GET DONE WITH ANYTHING THAT INVOLVES TECHNICAL PROBLEMS AND MORE PEOPLE SHOULD TAKE ADVANTAGE OF THE WAY YOU WORK AND LEARN WHAT IT MEANS TO BE A PROFESSIONAL PERSON IN THE FIELD OF CAR OR HOME INSURANCE YOU ARE A PERFECT EXAMPLE OF WHAT IT MEANS TO BE A WELL ROUNDED PERSON GOD BLESS YOU IN YOUR FAMILY AND LIFE AS YOU HAVE MADE ME THE MOST FOND BELIEVER IN THE HUMAN RACE NOBODY HAS EVER EVER BEEN SO HELPFUL TO ME EVER AND EVER BEFORE THAN YOURSELF KEEP UP THE GOOD WORK THEY SHOULD MAKE YOU A SUPERVISOR"

"Ms. Marsha Orallo is great and she is very helpful to customers. She proactively helped me communicate with State Farm technology team to consolidate my home insurance and auto insurance into one State Farm online account. In the same time, she helped me to submit request to get back the missing insurance bundle discount caused by the policy renewal. It was a great pleasure to work with her."

"I’ve had policies from Chris Tighe with numerous cars through the last two or three decades, an well as my homeowners policy since we purchased our home in 2005. There have been two staff members there with whom I almost exclusively deal with, Sandy and Katherine, because they’ve both been so happy and quick to help, often far “above and beyond”, no matter the issue or complexity of it. They know their jobs, and couldn’t be more pleasant to work with. That is in no way to disparage the rest of the staff, because they’re highly competent, patient, and very good natured. George, who has managed the office for as long as I can remember, and who too was extremely helpful getting me life insurance, is very easy to talk to, and takes time to really get to know his clients. At least, that had been my experience over the course of many years. But, again, I can’t speak highly enough of Katherine and Sandy, who have both taken the time to go above and beyond for me on countless occasions. I know there’s another company who claims you’re in “good hands” with them, but I can attest to having been in the “very best of hands” with Katherine, Sandy, and George at Chris Tighe State Farm. I certainly have no intention of ever going anywhere else for my insurance needs!"

"I would like to give a "shout out" to Marsha Orallo on their sales team for saving this lady from "walking" to another broker!! I have been with StateFarm for 40 years with a brief separation after my old agent retired 😉 I really have never had a need for any personal communication with them except for this past few years 😶 i will keep this short, but i have had all sorts of problems just getting someone to talk to me, so much so that i have been calling the 800 number so someone can answer questions right away and that's when they transferred me back to Tighe's office because the question pertained to NY liability laws, i was fortunate enough that Marsha was in the office when they did and she answered every question, looked over my policy in detail, caught an error made when they added a car and driver to my policy too! I was so frustrated that I was going to call my old broker (with another company) to get a quote from him! So Thank You again Marsha you are an Angel!! By the way the 4 stars are solely for Marsha the broker would have gotten 1! 😉"

"We have been working with this office for almost 20 years as a family and I have always had the best experience. Today I needed help with something that has taken months to finish and I spoke with Katherine who helped me in less than a minute! Effective and efficient customer service, can’t ask for anything else."

"I live overseas and look after a property in New York, and was introduced to by a friend to George Watling who always looked after me with great attention and care. Chris Tighe now looks after my account and it is so easy dealing with Chris and his very efficient and friendly assistant Sandy. She has assured that my needs re insuring have been met to the highest standard, providing not just insurance but assurance. Thank you. The above is a previous review, and this year I just want to add some special comments especially for George Watling and Sandy Bisono, who looked after me during the time of COVID. The mail between Australia and the USA is particularly slow at this time, and the office was not operating regular hours. George took my call at his home, and made sure that I was insured, handling all the paperwork through phone calls and emails, smoothing all bureaucratic problems. Many thanks, as always, grateful for your looking after me."